Many of us in the security and protection industry have heard the term ‘’situational awareness’’, however, few understand its full meaning or the complexities of its components. This may help.
First, to explain the definition of the term situational awareness we will use Endsley’s definition established in 1999:
Situational Awareness is “the perception of the elements in the environment within a volume of time and space, the comprehension of their meaning and the projection of their status in the near future” and is divided into three levels:
Level 1- Perception of the elements in the environment.
Level 2- Comprehension of the current situation.
Level 3- Projection of future status.
Regardless of your profession, it is vital to consider situational awareness as your most valuable instinct. It is an instinct because you are born with it. When the hair on the back of your neck stands up when you hear a dog growling behind you, or you suddenly find yourself surrounded by rain clouds… Instinct. When you turn and throw a stone at the dog to avoid being bitten or run inside the house to keep from getting wet…Skill
How effectively you use your instinct to protect yourself is a skill you must develop to survive in any environment.
I have routinely been asked if I can teach ‘’situational awareness’’. I usually answer this question with a question;
Are you aware of your own ability to apply your knowledge and skill to your surroundings, adapt to changes in the conditions affecting your environment, or recognize when you are not capable of these?
More simply, I can teach the theory of “Situational Awareness” but are you capable of combining and applying what you learn with your own existing natural instinct?
Some people can orient themselves easily to their environment and remain aware of activity affecting it while remaining ready to adapt to changes in it. Others cannot pay attention to the most obvious things around them due to distractions or even denial, or an inability to recognize environmental characteristics which could threaten their security or safety. Cellphones, intense conversation with others, overly noisy environments, darkness, heavy crowds, high crime areas, unstable governments… the list is endless, but all add to an inability to focus your senses on conditions which could mask specific threats.
After many years in the business I am conditioned to think as a security professional, even when not working. Taking my niece to school, jogging, shopping, or traveling on vacation or to work, I study my routes, weather, social and political activity, and even laws or rules which could affect my movement. There is no difference between when I am working and when I am not. There are few times when I completely ‘’shut down’’ or relax. I notice people who might be watching me, those lingering or loitering with no purpose, animal activity or behavior (because they react to things humans can’t hear or see), and I look for changes in weather, know what time it will be getting dark in July versus December and know what time the highway will be jammed with traffic. In addition to these, I always know what time it is. I study which way a door opens, closest exits, whether tables are bolted to the floor in a restaurant, and if I can sit and see the door without being directly in front of it. I look for people’s reactions when the Police walk in and if the girl jogging by my apartment has made more than one pass in the last 20 minutes.
Factors that can negatively affect your situational awareness:
Focusing too much on one source of information
Such as environmental factors or technology and gadgets.
Routine
There is a reason some in our line of work consider routine activities to be as deadly as a bullet. Habits form complacency which can lead to a numbing of the senses. You must remain alert at all times.
“Burn Out”
Experienced supervisors and team leaders know well that overworking your operatives can be very dangerous for your operation and your clients. An operative who is required to work 16 hours or more will lose focus and energy and attention to details will suffer. Awareness of environmental factors affecting situational awareness as well as reaction times and cognitive thinking will suffer. Personally, I do not allow any of my operatives to work more than 10 hours in a day and insist that they be given the appropriate time to rest.
Psychological factors/Stress/Personal Problems
Any of these can affect your ability to gather and process information. You must know how to identify things which can negatively influence your ability to properly manage stress and emotional challenges.
Physical illness/medication
Being physically ill or in pain, or on medication will affect operational ability and your situational awareness.
Preconceptions and misinterpreting
People tend to try matching information to specific ideas rather than having all the parameters and the whole idea of what is going on. This happens with new practitioners as well as overworked veterans. Misconceptions of the protection industry by Hollywood and inaccurate reporting by the news media are also to blame for preconceptions. Misinterpreting information from your environment will give you false situational awareness, which will lead you to taking incorrect or harmful actions that will put your and your principal’s safety in jeopardy.
Lack of proper training
Basic training is not enough. being repetitively trained in different scenarios will enable you to take the correct actions when a situation/threat occurs in real life. When you are trained in different scenarios, you will be more likely to know what a situation looks like and have an appropriate response to deal with it.
A Situational Awareness checklist
Ambiguous information
Do you have information from two or more sources that do not agree?
Confusion
Are you uncertain or uneasy about a situation?
Primary duties
Are all team members in their respective places and performing their assigned functions?
See and avoid
Is there too much heads-down time without looking around? is your vision/hearing occupied by other distractions?
Fixation
Are you focused on any one task? Do you know what time it is?
Communication
Have you heard or made any vague or incomplete statements?
Contradictions
Have you failed to resolve any discrepancies or contradictory information?
Orientation
Have you lost your orientation of your current position to exits, safe spaces?
In your effort to bring back the level of your situational awareness you can practice the following:
Train yourself with different scenarios in different environments. Use the ‘’what if’’ method so you avoid any surprises.
Gather as much information you can. Use all available resources, contacts, tools.
Scan your environment always. Don’t focus only on small details but also stay focused on the bigger picture. Each must be considered and evaluated equally.
Plan ahead. Study the environment adapt to changes.
Do not assume. This leads to misinterpreting information and the situation resulting in incorrect actions.
Watch movies or television shows and look for fallacies in the script, make-up, wardrobe, scenery, technical subject matter accuracy and other things to test your attention to detail.
Situational Awareness involves a constant study of all things in your environment that can have an effect on it, including you.
Denida Zinxhiria
Founder & CEO
Athena Worldwide LLC
Athena Academy
Nannyguards
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